FAQ’s

FAQ’s For Home Owners

Having a successful and profitable estate sale takes preparation and communication. To help you with your questions during and after the sale,
we have compiled this list of commonly questions.

WHAT’S THE FIRST STEP?

Simply call or e-mail at your convenience and we will ask you a series of clear questions to determine the next steps. Each situation is unique and we want to be sure we understand fully, so we will then schedule a no-cost consultation to visit your home, answer all of your questions, discuss your specific needs, set your expectations properly and schedule your estate sale.

WHAT WILL IT COST ME TO HIRE CERTIFIED ESTATE SALES?

We work on a percentage basis, 30% of total sales, and there are no additional costs for any of our services.

DO WE HAVE TO BE MOVED OUT OF THE HOUSE BEFORE THE SALE?

Ideally, yes. However, in certain cases, we will make exceptions and conduct a sale with items blocked off into a room. Large items that you wish to keep but can’t remove prior to the sale aren’t an issue, but it’s the smaller items we worry about. We don’t want to sell something you wish to keep!

IS THERE ANYTHING WE SHOULD GET RID OF BEFORE THE SALE?

Yes and no. Yes—everything that you wish to keep should be removed from the home or stored in a place that can be locked away from the public. No-keep everything else because people will buy anything from old wrapping paper rolls to car care supplies. Everything in your home has value.

WE HAVE A FAVORITE CHARITY AND WANT TO DONATE A BUNCH OF ITEMS BEFORE THE SALE, IS THIS OKAY?

We encourage charitable donations, but we hope you will wait until after the sale to make these donations. If your sale is highly successful and you have little to donate in terms of items, we are confident that your charity would welcome a monetary contribution.

WHAT IS THE BASIC TIMELINE FOR HAVING THE SALE?
  • 2-3 weeks before the sale – Scheduling and advertising for your sale.
  • 3 or 4 days prior to the sale starts – Our team will come in, price and stage all of your items for the sale.
  • Sale is typically run from Friday through Sunday of the previously agreed upon weekend.
  • Charity pickup typically takes place on the Tuesday or Wednesday following the sale. This gives you a day to go through unsold items prior to the charity picking them up. We will work alongside the charity at this time to make sure all items are removed and you’re left with a completely cleaned out home. The charity may not remove every last item, but we will. You’re home will be left completely empty.
  • You will then receive the final sale numbers and a check within ten business days of the conclusion of the sale.
HOW DO YOU GET OUR HOME READY?

Our sales staff will first walk through the home to determine the best traffic flow for customers to browse and check out. We supply an array of folding display tables and tablecloths and may even arrange your furniture and accessories to increase interest. Once we have gone through all the cabinets, closets and drawers, we will group like items, store any sensitive items and tag each item for sale.

CAN I BE THERE DURING MY SALE?

We will do all we can to make sure you trust us to handle your sale with integrity, transparency and respect. We do ask that all interested parties remain off the property during the sale. Selling your possessions or those of a loved-one can be incredibly emotional and stressful, that’s why you hire professionals to manage it. We will be busy with customers and security, so we will not be able to give you updates, but we will keep you in touch with the primary contact person for the home at regular intervals before the sale, on the evening immediately before the sale and then within 24 hours after the sale to make sure you are comfortable with how we are handling your treasures.

WILL THERE BE NEGOTIATIONS AND/OR DISCOUNTS DURING THE SALE?

Yes. To remain competitive and to ensure a successful and complete estate sale, we price items fairly and consider all fair offers. You can be sure we will not give anything away and we do ask our homeowners tolist all non-negotiable priced items for us well before the sale.

FAQ’s For Realtors

Certified Estate Sales is proud to work with numerous real estate agencies around the Atlanta area. We work closely with the agent in order to either get the home on the market or get the home ready for closing. We assist the agent in making the transition easier for the homeowner to get their home on the market. Lots of times, especially with older homeowners, the process to get moved out or get the house in a position to be sold can seem overwhelming. We simplify this process by simply requiring the homeowner to decide what they want to keep, and we take care of the rest. All of the pricing, advertising, running of the sale, and cleanup is taken care of on a percentage basis (30%).

Do you get the home completely cleaned out?

Yes. This is the backbone of our service. We get the house completely cleaned out, as per the contract, or as needed in order to sell the home.

Can I list the home during the estate sale?

Absolutely. We encourage having flyers at the sale, as we get tons of people who essentially treat this as an open house. We collect lots of potential buyer’s information and hand it over to the agent at the end of the sale.

What are your fees?

As stated above, we work on a percentage basis (30%). However, we do have a minimum of $10,000 in total sales, which means $3,000 on our end. For example, should a sale do $8,000, we would keep $3,000 and the homeowner would get the remainder, $5,000. We do this in order to ensure that we have enough to cover our labor and opportunity costs. We can pretty quickly tell the homeowner, and you, if the minimum is going to be an issue. We have never had a sale where the homeowner had to pay money out of pocket. Typically, the homeowner sees the value in our service, and not having to go out of pocket to get their home cleaned out is something that appeals very much to them.

If you need more information, or have any questions, feel free to call us anytime at 404­-954-­0979